Return & Refund Policy

RETURN/ REFUND/ WARRANTY POLICY

Change of mind refunds are not accepted.

To be eligible for a Return / Refund:

(excluding Gel Blasters/ Receivers / Paintball Markers)

You must:

• must be bringing back within 30 days from the date you purchased the item.

• in the same condition and in the original packaging that you received it.

• Your item needs to have the receipt or proof of purchase (Purchaser responsible to keep their receipt or transaction record)

• Change of mind returns are not accepted.

• Any items returned to us claiming to be faulty and need to post back to the store, shipping cost is responsible for purchasers.

• it must be due to manufacturing fault.

• It will be either repaired, replaced or refunded at no extra cost at the discretion of the retailer.

Procedure: 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). We do however reserve the right to repair the item instead of refund if the item is in condition to be repaired.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Change of mind refunds are not accepted.

No warranty for products found to be physically damaged by user neglect, either internally or externally, wear and tears, upgraded or modified, opened or attempted to be opened, used apart from the manufacturer specifications otherwise will void the item’s eligibility for warranty.

GEL BLASTERS / RECEIVERS WARRANTY

All blasters purchased through SAFARIZOOMER TACTICAL will include a 30-day warranty to cover manufacturing faults. All blasters are tested pre-purchase by the manufacturer. Faulty products must be sent back with receipt or proof of purchase and a written description of the fault.

Any blaster found to be physically damaged by user neglect, either internally or externally, wear and tears, upgraded or modified, opened or attempted to be opened, used apart from the manufacturer specifications or intended use included, but not limited to, the use of BB’s, metal or plastic or otherwise will void warranty.

Any items returned to us claiming to be faulty but found to be in fully functional working order will incur a fee to cover return postage. Items found to be faulty under the warranty will be repaired at no extra cost. Refunded is not applicable for any Gel blasters / Receiver products.

Please be advised that due to the nature of the product, regular and extended use of a gel blaster will cause wear on internal components and will require maintenance. If your blaster is not covered under the warranty but you would like a repair or service, please contact us by Email.

PAINTBALL MARKER (Imported from Oversea)

• We will not provide Return/ Refund/ Warranty and Change of mind are not accepted.

• But we can refer you to the supplier for further requests.