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Pre-order Policy

PREORDER POLICY

 

PLEASE READ THE BELOW TERMS & CONDITIONS REGARDING PRE-ORDERS. BY ORDERING A PRE-ORDER YOU AGREE & UNDERSTAND THE T&C’S BELOW –

TERMS & CONDITIONS

 

BY PREORDERING ANY SELECTED PRE-ORDER PRODUCT, YOU AGREE AND ACKNOWLEDGE THE FOLLOWING TERMS AND CONDITIONS OF SALE:

1. This item is not yet landed in Australia, and is currently being manufactured. The order is scheduled to be shipped and SAFAROIZOOMER will get all Pre-Orders out as soon as they are able to.

  1. The number of ‘in stock’ items indicates the pre-order slots for this model. It is not representative of current product levels in store. 
  2. You agree and acknowledge that the timeline for arrival of this product is fluid, and while every effort will be made to speed the process along, there
  3. Please note that NO discount codes, vouchers or SAFARIZOOMER Points can be used for pre-Ordered items.  

Pre-Order secures a product – it does not guarantee you will receive your order/s before stock is released online or in stores. 

 

Refunds will not be given for change of mind, or delays in shipping, for pre-order items. We will refund in full, in case of unavailability or cancellation of the model. 

 

CANCELLATION FEES

  • Pre-Orders are paid in full at time of purchase, if we elect to permit a change of mind refund, then a 25% of the total item value will be used as the cancellation fee.
  • A cancellation fee will not apply if the cancellation is not due to the customer. 
  • To cancel a pre-order, please submit a request via our email or contact us in store. 

CHANGE IN PRICE

If the pre-order item price increases on arrival, we will still honour the price at the time you made your purchase regardless of whether you paid in full or a deposit to secure the piece.

However, we do, from time to time, need to increase prices on arrival and those that have not pre-ordered the piece will be subject to that new price when it is made “In Stock” on the website.